AI is saving homeowners thousands in property tax

In a follow-up call with the assessor, the Wangs learned that a major pain point for officials is that appealing homeowners submit comps that are unreasonable, then they must be educated during the hearing.

“He does this, like, three times a week, and each hearing is four hours, so he spends most of his time giving the same lecture about how property evaluation works,” Oliver said. “At the same time, if you’re the taxpayer, how are you supposed to know? It’s like going up against a professional athlete on the basketball court.”

The Wangs used the conversation with the assessor to improve their tool and learn more about how city officials value properties. 

“He said, ‘There’s a potential conflict of interest here because I’m teaching you how to fight me,’” Oliver said.